Terms & Conditions
In-Person Workshop Bookings
The Workshops are subject to availability and are booked on a first come first served basis.
Availability and dates will be regularly updated on the website.
BOOKING
Payment must be made in full at the time of booking unless subscribed to a payment plan.
The 'Pay in 2' option needs to be paid in full before attending so either there must be over a month between the purchase date and the workshop or you can settle the balance before attending (you'll receive a link to pay any outstanding balance).
A confirmation email will be sent and this will also act as your ticket for the workshop. This contains key details about time and location and contact details.
You will be required to send a photo of your piece of furniture before the day to check it will work within the class.
ACCESSIBILITY
The venues are fully accessible. If you need any additional accommodation to enable you to take part in the workshop please get in touch.
CANCELLATION POLICY
The workshops are refundable minus a booking fee of £10 up to 4 weeks before the date.
If you cancel after this point you may still be able to get a refund if we are able to fill your place.
You can also be moved to another workshop on the same basis if you would like to come on a later date.
If you think you might be unable to attend please let me know as soon as you can so I can do my best to help.
No refunds can be made to those who fail to attend a course in full or in part.
You may if you wish send someone in your place, in which case please pass on their contact details so we can give them the details and welcome them on the day.
Please also get in touch should you have anything else you'd like to ask or arrangements to be made to help you attend.
Occasionally workshops won't go ahead when numbers are too low to cover overheads and in that case you will be offered a transfer or, if no dates are suitable, a full refund.
Non Disclosure: The course materials and designs are the copyright of Done up North and are provided for personal use only and must not be are reproduced or shared.
Please refer to the Copyright Disclaimer for full terms and conditions.
By booking and paying for a workshop you are confirming your agreement to these terms.
Online Learning Purchases
Access to online classes, courses and other resources is given instantly and purchases of these items is therefore non-refundable.
They are also non-transferrable as log-in details will be connected to the email address used to purchase the item.
If you wish to buy an online class as a gift and don't want to use their email address at the time of purchase, you can buy a gift voucher.
Or email me and I can send you a link to pay for a specific class and can make up the voucher to match.
If you have already purchased the gift and wish to transfer to the recipient once they have received it, please don't use the access links and contact me to update the details for you when you are ready.
Content is solely for use of the purchaser (or recipient) and log-ins and course information must not be shared with other users.
Non Disclosure: The course materials and designs are the copyright of Done up North and are provided for personal use only and must not be are reproduced or shared.
Please refer to the Copyright Disclaimer for full terms and conditions.
By purchasing online learning products you are confirming your agreement to these terms.
Confidentiality
The details you supply when buying any learning product from me will be for the sole use of Done up North, and will not be disclosed to any other persons or businesses ever.
You will only be contacted by Done up North regarding the workshop or class by default.
You can choose at the time of booking and later by accessing your account whether to additionally receive news and marketing emails.
You can opt out of communications at any point.
Read more in the Privacy Policy
Gift Vouchers
Gift Vouchers are valid for 6 months from the date of purchase.
Change can only be given in gift vouchers so the balance can be held for you until you wish to make a purchase.
You can use the vouchers as part payment towards a purchase.